Monitor, Record, and Retrieve Calls in Real-Time—Without VoIP or PBX

Why should you Record Calls?

Call performance metrics are essential, but sometimes you need to hear the conversation. That’s why Salestrail offers call recording capabilities designed for simplicity and cost-efficiency. With our call recording option, you can easily capture your voice on any SIM or WhatsApp call—seamlessly from your Android phone.

• Refine Your Pitch
  

  Listen to recorded calls to pinpoint strengths and weaknesses, helping you continuously improve your sales approach.

• Boost Performance
  Assess what works best and quickly implement training that addresses specific challenges or objections.

• Share Valuable Insights
  Pass on real customer feedback to Product, Marketing, or other teams, ensuring everyone has the information they need.

• Maintain a Record
  Keep a detailed archive of customer communications for reference, training, or compliance purposes.

Recording SIM calls

For recording SIM calls we offer two options.

1. Use your phone's built-in recorder
If your phone has a native call recording feature, Salestrail can utilize it as the recording source. This is the recommended option for devices that use their default dialer.

Note: The built-in call recorder is not accessible on devices that use the Google Dialer (e.g., many Android phones from OnePlus, Pixel, and some Redmi models). In these cases, the second option is required.

2. Using the Salestrail Recorder App
If your phone does not have a built-in call recorder, you can use the Salestrail Recorder App to capture both SIM and WhatsApp calls. All recordings are automatically pushed to the call analytics dashboard, where they can be reviewed and analyzed.