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Call Monitoring

Get a real-time overview of each team member's call activity

Follow your teams’ calling activity from anywhere - the office, train or your sofa. Get early warning signs to make sure your teams are on track to achieving the target.

Analytics

Gain Deeper Insights from Real-Time Metrics

Dive into a comprehensive overview of your sales team’s call performance in the Analytics tab. Track key metrics such as call volume, duration, and frequency to make data-driven decisions that boost productivity. Identify patterns, spot opportunities for improvement, and measure the success of new initiatives. With Salestrail’s clear visualization, you’ll uncover actionable insights that keep your team on the path to growth.

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Create Own Views

Build Personalized Dashboards for Targeted Analysis

Customize your dashboard in just a few clicks using the “Create Own Views” feature. Easily filter or group data based on your unique criteria, whether it’s by rep, department, or time period. Save these personalized views for quick reference and share them with your team for consistent reporting. By tailoring the dashboard to your specific needs, you’ll always have the right information at your fingertips.

  • Table-  for summarizing data

  • Leaderboard - to track top performers

  • Vertical bar charts - To track activity over time

  • Horizontal Bar chart- To track most active hours and bet times to call

  • Number Box: To highlight Key data points

Recordings

Record the audio of Every Conversation for Better Coaching

Access a complete library of call recordings to review, analyze, and refine your communication strategies. Quickly pinpoint what works, identify areas for coaching, and ensure quality standards are met across the board. 

  • Filter recordings by date, rep,phone number, or call type, making it easy to find exactly what you need.

  • Use our ready-made integrations or the push API to access recordings in your CRM

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Team Management

Allow people the visibility they need

Salestrail’s dashboard is tailored to support organizations of all sizes—whether you're running a large, multi-layered team or a smaller, focused group. Easily create and manage teams, assigning data access to the right colleagues to make sure everyone access only the data they need. Analyze call performance and generate custom reports by team or sales rep with ease. 

  • Multiple Teams Made Easy: Create dedicated groups and grant data access to the right people.

  • Simple Reporting: Quickly generate and analyze call reports by team or individual rep.

  • On-Demand Call Reviews: Search and listen to recorded calls straight from the dashboard.

User Management

Control Access and Permissions for Greater Security

Manage user access and permissions with ease in the User Management tab. Grant or limit specific functionalities according to each individual’s role, ensuring data security and compliance. Add new members, delete departing ones, and keep everyone’s information up to date in one centralized location. See with one glance that the user has given teh app the permissions it needs and that the integration is on and working. 

It’s a straightforward way to stay organized and maintain control over who sees what.

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Integrations

Push call data in to your CRM

Connect Salestrail seamlessly with your favorite CRMs and other essential tools through the Integrations section. Sync calls, recordings, and analytics data automatically, minimizing manual entry and reducing the risk of errors. This ensures your entire sales ecosystem remains up to date, allowing reps to work more efficiently. By unifying platforms, you’ll enjoy a streamlined workflow that keeps your team focused on selling.

Settings

Tailor Salestrail to Your Organization’s Exact Needs

Fine-tune Salestrail within the Settings tab to align perfectly with your team’s requirements. Even small adjustments can significantly enhance your team’s efficiency.

  • Enable Manual Call Logging: Let users add calls manually in the app.

  • Untrackig of calls: Allow users to untrack calls that have been previously tracked.

  • Call Recording Options: Grant permissions for call recording.

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Mobile app

Salestrail automatically logs every call your sales team makes—whether it’s a regular cell call on the GSM network, WhatsApp or a WhatsApp Business call—to the Salestrail cloud analytics dashboard or any existing system you use. By capturing your entire call log, you’ll have complete visibility into all conversations.

On Android

  • - You can choose to call from your normal dialer – All incoming and outgoing calls will be logged and recorded to the analytics dashboard

On iOS

  • - Call through the app and all your outgoing calls will be logged to the analytics dashboard.

How can I get started with call recording?

Let's Schedule a Demo

“Honestly, I don't understand why everyone isn't using Salestrail. Why waste time logging calls manually when you can automate the entire process? With Salestrail, our call data flows seamlessly into HubSpot, unlocking powerful insights, and I just love that we can make calls with our regular mobile number—it's a game changer for our sales team!”
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Markus Tandefelt

“In addition to an innovative mobile application, we are very satisfied with the level of customer service and their genuine interest in responding to our requests. The best Salesforce experience so far!”
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Lauri Hyry
Salesforce user since 2010

 Previously, we did not know the exact talk time a sales manager spent on the phone with our customers. Our customer base grew by 10x during the pandemic and the telesales team grew along similar lines. It was obvious that we just couldn’t continue logging calls manually anymore”.
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Nilesh Raj
Business Manager at Airblack
"Without Salestrail, we would not be able to see and manage sales activities that are crucial for revenue growth."
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Arshdeep Sharma

Sales Director, WhiteHat Jr

“Salestrail is the kind of solution that hits you like a breath of fresh air after researching dozens of solutions, each clunkier or more expensive than the last. Making something easy to operate, integrate, and understand is incredibly challenging, and Salestrail has mastered this perfectly. It's a rare combination of simplicity and power that stands out in today's overcrowded market.”

Alex Ursu

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Salestrail

Liid Oy, Arkadiankatu 28a, 
00100 Helsinki, Finland
Call us: +358 40 768 3813

sales@liid.com 
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