The situation after
Director Michael Holm was aware of the problem Sovelto had with their CRM and was in search of a solution. Holm heard about LiiD from a client of theirs and wanted to test out the solution. Over the next several days, Holm tried the app and concluded that LiiD was exactly the kind of application which would be able to solve Sovelto’s problems with their CRM.
“We were looking for a sales tool that would allow us to serve our customer better and then we found LiiD. ” – Michael Holm
Holm loved how easy it was to track activities to contacts or opportunities without any real manual effort. Updating the CRM with various types of information right after a meeting or call was quick, simple and straightforward. With LiiD, Holm was able to update his CRM on the go and move on to his next task.
“Our salespeople really loved the speech-to-text function in the phone and found it very convenient to use with LiiD.” – Michael Holm
Following Holm’s trial, Sovelto tested the app with two more employees. After a trial period of two weeks, they were sold. Currently, approximately 20 people in the company use LiiD, ranging from key account managers to salespeople.
The addition of the LiiD app enabled the salespeople at Sovelto to save valuable time and to focus more on sales and the customer, while having quick access to reliable and up-to-date data. With LiiD, Sovelto’s CRM became more effective and accessible and their goal to serve their customers even better was achieved. In addition, Holm stated that to this day, more than 200 meetings and 2000 calls have been registered to their CRM through LiiD on a monthly basis.
“We have at least 5x more data in the CRM now!” – Michael Holm
