Mobile Call Monitoring – Made Easy

100% accurate data on call activity

Salestrail seamlessly captures both regular cell phone and WhatsApp calls in a cloud-based dashboard.

Key Features

• Automatic Call Tracking for SIM/GSM, WhatsApp, and WhatsApp Business

• Keep Your Current Number so you can stick to familiar contact details 

• Comprehensive Call Types: inbound, outbound, answered, unanswered, SIM & WhatsApp

• Accurate Call Duration Data to pinpoint how much time you spend on the phone

Insights for Better Performance

Empower your sales teams with real-time data and actionable insights that elevate every call interaction. Identify top performers, replicate winning tactics and continuously refine strategies to drive consistent growth.

Key Features

• Comprehensive Analytics Dashboard
  Track essential metrics such as call volume, duration, frequency, and best call times to fine-tune your outreach.

• Rep Performance Identification
  Pinpoint top performers through measurable data and replicate their success across the team.

• Exportable, Customizable Reports
  Generate performance reviews backed by in-depth, tailored analytics.

• Seamless CRM Integration
  Sync Salestrail with your favorite CRM to ensure every sales opportunity is pursued and your biggest clients receive top priority.

Efficient Performance Evaluations

Optimize how you review and develop your sales reps with full transparency into every call. Salestrail ensures managers have the precise data they need for clear evaluations, focused coaching, and improved resource allocation.

Key Features

• Detailed Call Metrics
  Monitor each rep’s call volume and total talk time in real time.

• Real-Time Overview
  Track call schedules, durations, and client interactions for rapid feedback.

• Targeted Coaching
  Utilize call recordings to tailor training for each rep’s specific needs.

• Remote Team Transparency
  Keep a close eye on field and off-site teams through accurate, up-to-date data.

Call recordings for improved conversations

Transform every customer interaction into a learning opportunity with Salestrail’s call recording features. By capturing both regular and WhatsApp calls, your team gains the clarity needed to refine communication skills, address customer needs more effectively, and deliver consistently outstanding service.

Key Features

• High-Quality Recordings: Preserve every detail of your calls for clearer analysis and feedback.

• Compliance & Security: Ensure adherence to regulations and protect sensitive information with secure storage.

• Real-Time Feedback & Coaching: Review recorded calls to provide targeted guidance and improve rep performance.

• Personalized Training & Development: Identify specific conversation gaps and tailor training sessions to individual needs.

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