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Key Metrics & Dashboards

Salestrail’s analytics engine does more than just display numbers—it provides meaningful takeaways that help you refine sales strategies. Discover best times to call, and pinpoint areas for improvement with clear, data-backed evidence.

  • Call Activity: See how many calls are made and received, along with answered/unanswered rates.

  • Call Duration & Frequency: Uncover patterns in how often and how long your reps speak with prospects.

  • Best Times to Call: Identify time slots that consistently yield higher success rates or engagement.

  • Customizable Dashboards: Filter and group data by rep, team, or timeframe for quick, targeted analysis.

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Build, Customize, and Share: Flexible Dashboards & Insights

Build personalized graphs, leaderboards, and dashboards, then share them with the right people so everyone has access to the insights they need. Tailor the data view to specific teams or individuals and choose to include only SIM or WhatsApp calls as needed.

A Flexible Graph Library

  • Tables & Leaderboards: Great for ranking reps or summarizing key metrics.

  • Number Boxes: Highlight critical stats at a glance.

  • Bar Charts – Vertical, Horizontal, Stacked: Compare multiple data sets side by side.

With Salestrail’s customization tools, you decide how to present the most relevant information, making it easier than ever to keep your team focused on what truly matters.

Boost healthy competition with Salestrail’s call ranking charts

Transform every work setting—remote or in-office—into a lively, results-driven environment. Salestrail's custom charts lets your sales rep know their calling ranking compared to the entire teams’, which makes everyone strive for the top spot.

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Call recording screen

Listen to call recordings

Effortlessly review your team’s call recordings in the secure, cloud-based dashboard, and manage permissions to ensure only authorized users have access.

 

How can I get started with call recording?

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