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Key Metrics & Dashboards

Salestrail’s analytics engine does more than just display numbers—it provides meaningful takeaways that help you refine sales strategies. Discover best times to call, and pinpoint areas for improvement with clear, data-backed evidence.

  • Call Activity: See how many calls are made and received, along with answered/unanswered rates.

  • Call Duration & Frequency: Uncover patterns in how often and how long your reps speak with prospects.

  • Best Times to Call: Identify time slots that consistently yield higher success rates or engagement.

  • Customizable Dashboards: Filter and group data by rep, team, or timeframe for quick, targeted analysis.

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Build, Customize, and Share: Flexible Dashboards & Insights

Build personalized graphs, leaderboards, and dashboards, then share them with the right people so everyone has access to the insights they need. Tailor the data view to specific teams or individuals and choose to include only SIM or WhatsApp calls as needed.

A Flexible Graph Library

  • Tables & Leaderboards: Great for ranking reps or summarizing key metrics.

  • Number Boxes: Highlight critical stats at a glance.

  • Bar Charts – Vertical, Horizontal, Stacked: Compare multiple data sets side by side.

With Salestrail’s customization tools, you decide how to present the most relevant information, making it easier than ever to keep your team focused on what truly matters.

Boost healthy competition with Salestrail’s call ranking charts

Transform every work setting—remote or in-office—into a lively, results-driven environment. Salestrail's custom charts lets your sales rep know their calling ranking compared to the entire teams’, which makes everyone strive for the top spot.

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Call recording screen

Listen to call recordings

Effortlessly review your team’s call recordings in the secure, cloud-based dashboard, and manage permissions to ensure only authorized users have access.

  • Search for call recordings by phone number, sales reps name, date, etc.

  • Use our ready-made integrations or the push API to access recordings in your CRM

 

How can I get started with call recording?

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“Honestly, I don't understand why everyone isn't using Salestrail. Why waste time logging calls manually when you can automate the entire process? With Salestrail, our call data flows seamlessly into HubSpot, unlocking powerful insights, and I just love that we can make calls with our regular mobile number—it's a game changer for our sales team!”
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Markus Tandefelt

“In addition to an innovative mobile application, we are very satisfied with the level of customer service and their genuine interest in responding to our requests. The best Salesforce experience so far!”
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Lauri Hyry
Salesforce user since 2010

 Previously, we did not know the exact talk time a sales manager spent on the phone with our customers. Our customer base grew by 10x during the pandemic and the telesales team grew along similar lines. It was obvious that we just couldn’t continue logging calls manually anymore”.
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Nilesh Raj
Business Manager at Airblack
"Without Salestrail, we would not be able to see and manage sales activities that are crucial for revenue growth."
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Arshdeep Sharma

Sales Director, WhiteHat Jr

"Salestrail is the kind of solution that hits you like a breath of fresh air after researching dozens of solutions, each clunkier or more expensive than the last. Making something easy to operate, integrate, and understand is incredibly challenging, and Salestrail has mastered this perfectly. It's a rare combination of simplicity and power that stands out in today's overcrowded market."

Alex Ursu

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Salestrail

Liid Oy, Arkadiankatu 28a, 
00100 Helsinki, Finland
Call us: +358 40 768 3813

sales@liid.com 
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